5 Reactions to Facebook’s “Page Post Targeting Enhanced”

By Bob Fetter, SVP of Pluris Marketing

Facebook creates so much news that it’s easy to miss a new set of features aimed at marketers- even when those very changes can have big implications on how brands speak to you on the social platform.  Last week, nestled between the social buzz of the Olympics and ups and downs of its stock price, the social network rolled out a bevy of new ways for marketers to take advantage of  things such as your age, interests, gender, relationship status and more to inform how they ‘speak’ to you.

Embracing the Big Data Deluge - If That’s What it Is

By Bob Fetter, SVP of Pluris Marketing

Everyone is talking about big data and judging from my social streams and much of the media coverage, I’m afraid many don’t have a clear understanding about what it is, and if big data is in fact, what they are dealing with. The explosion of data has everyone thinking- “this must be a big data problem” but sadly, a few million emails, a couple thousand social messages and a customer data base, isn’t big data. It may be a lot of data to manage and a headache, but how does the average CMO or CTO build a strategy around handling their data if they prescribing it inaccurately?

Loyalty is Not a Game, or Is It?

With all the new entrants and a different playing field, loyalty marketers are not ruing as they did in the good old days when they had the consumer gaming dynamic all to themselves. Quite the contrary -- there is palpable excitement surrounding what the growing shift in consumer behavior means for their programs. Armed with a seemingly endless choice of game mechanics, technology platforms and social networks to enable new programs and a new set of consumer experiences, the loyalty sector is now more relevant than ever.

What Are Loyalty Experts Talking About?

Engagement is a buzz word of late, with every marketing firm and brand waking up to the notion that–stop the presses- engaging with and rewarding customers in relevant, timely ways generates word of mouth and increases sales. For one segment of the population however, engagement strategies have always been at the center of the sales pipeline. I am speaking of course, about loyalty marketers. You know the industry based on a system of engagement and rewards that consistently help retain customers and drive predictable sales?

Big Data? Let’s Take A Step Back.

Big data is the rage.  Big data companies are getting funded.  Big data scientists are getting hired.  A slew of blog posts are screaming for marketers to understand and use big data.  So what is Big data?  In a nutshell, it is doing what Google has been doing for over a decade.  Taking in, indexing and categorizing massive amount of data generated from the web.  It involves new hardware and software paradigms and new skill sets to further challenge us.